By Brian Clegg
Landscape business owners and managers must teach all their employees what it takes to be a great landscaper. Once the basic training has been established, the lessons one learns on the job can help the next generation chart their own career paths—and help grow the companies they work for at the same time. In addition to conducting business with integrity and honesty (a must both professionally and personally), the following principles can help landscape professionals build and improve their teams while strengthening their overall business.
Most managers have a certain motivational style. Some take a fear- or intimidation-based approach; however, screaming at employees to achieve production goals will surely backfire over time. Others choose short-term motivators, such as pay raises (above and beyond cost of living increases).
Some of the best people on a landscape crew are not the ones with the most technical skills; they are the ones who can best organize a job site and keep things running smoothly.
Proper and professional communication is the key to success with both staff and clients. Sometimes owners get too busy and forget to listen, but everyone needs to feel important (because they are).
Once a solid team is built, it is important to continue nurturing it. One of the primary ways this can be done is with ongoing training. Whether it is hands-on or classroom- or seminar-based, this must happen on a day-to-day basis if a company is to move forward. Every team member needs to be responsible for learning and applying new techniques. By making training a top priority, new skills can be developed by all—and new leaders can emerge.
Read the full article: Leading Your Landscape Team