Improving Expectations Of Snow And Ice Management Services: Reducing Risk

By Phil Harwood, MBA

One of the ways to reduce risk is to have some extra capacity. How much extra capacity is enough? What is optimal? Some extra capacity is desirable, but not too much.

The Major League Baseball’s (MLB’s) Cleveland Indians provide a good example of too much unused capacity. With only 45.6 per cent of the capacity of Progressive Field used in 2012, the Indians have the lowest attendance in MLB based on capacity use. (There were, however, two teams actually over 100 per cent capacity use for the entire 2012 season: the Philadelphia Phillies at 100.8 per cent and the Boston Red Sox at 101.4 per cent.)

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